Return Policy

  • How do I return a product?

    If you wish to return a item, please contact us with or the live chat for your order number, character name, server name and the item name you want to return.

    Conditions for return

    1. All returns must be unused and in their original condition. 
    2.You must complete your return within 3 days of the date of your order finished.
    3.If you want to exchange the item to another one. we will do partial refund about the difference or you pay the difference. (depends on if the price is higher or lower than the current one)